My outside your firewall, shared listening and engaging Community Product Manager service offering for social software vendors/providers. According to wikipedia Shared Services refers to the provision of a service by one part of an organization or group where that service had previously been...

My kids’ doctor is great, but we can wait over two hours to see him. Here’s my suggestion to him and anyone enduring mind-numbing wait times Click here to skip to my answer. I’m not complaining about the system Relatively speaking, up here in the Great White North –...