Thank you for the lovely post about how you are using cyn.in for your community. Its great to hear that you are enjoying using cyn.in v3.

Documentation, like you pointed out, is sparse. This has been a biting concern for sometime and we are actively working towards building and publishing video guides, tutorials and documents. Post the release of v3, we will also be looking at increasing the community involvement towards the documentation.

A whole lot of research reports reveal that the biggest barrier to adoption of open source software is lack of Support. We have taken it upon us to provide reliable support and drive adoption of our product throughly in the enterprises. I am really glad to know that it is really showing. “World-class support” is the best compliment that you can give us

Customer Feedback is the top driver to innovation at Cynapse. We connect and engage with our customers, understand what they think is important and focus on delivering it with the product. This also helps us create a competitive differentiation. Your ideas has been valuable and have helped us drive further enhancements into the product. Investing in the customer’s inputs have increased our success rates greatly. Certain very large customers are also driving us to innovate heavily and you can look forward to a lot more interesting capabilities to be added to cyn.in, in the near future.

Your usage of the cyn.in Events with Google Calendar sounds really interesting. We’d really like to hear more about it.

Look forward to reading your future posts and hearing more feedback about cyn.in