You can’t connect the dots looking forward, you can only connect them looking backwards. - Steve Jobs’ Stanford University Commencement address (2005)     Background I was preparing a Prezi presentation on my startup Lessons Learned, looking back to my blog and and our...

Cynapse’s Version control alleviates collaboration and adoption fear factor – at least among 11 and 12 year-olds. Background My last post – Kicking off social software in Sara’s elementary school illustrated how Six Graders – 11 & 12 year-olds, were quick to...

My outside your firewall, shared listening and engaging Community Product Manager service offering for social software vendors/providers. According to wikipedia Shared Services refers to the provision of a service by one part of an organization or group where that service had previously been...

per·spec·tive n. Subjective evaluation of relative significance; a point of view. Background In an earlier post, How to infuse Social Content 2.0 into your social software lifecycle, I reiterated a common theme I noticed in Gartner’s Magic Quadrant for Social Software. That theme...

Distinction between a Community Manager, Product Manager and a Community Product Manager Feedback First of all, thanks to all of those who shared their thoughts with me on my last post – Trial offer to test the Social Content 2.0 Circle of Life. In general, there were two common...