Some of us folks in the social software field need to take a lesson from 11 year-olds & Steve Jobs. Apple Specialists are at the heart of our reputation for extraordinary customer service. You love people. Have an encyclopedic knowledge of all things Apple. And can translate...

There is no plan… well, maybe a little one. Background In my previous post, Connecting the dots – Part 1, I provided three sources of inspiration for this three part series. Taking inventory of my own dots While I may not share much in common with Steve Jobs – aside from a...

There is no plan… well, maybe a little one. I was just looking to improve my presentation skills When reading Garr Reynolds’ Presentation Zen: Simple Ideas on Presentation Design and Delivery, I came across an example of his work – Daniel Pink‘s Adventures Of Johnny...