My outside your firewall, shared listening and engaging Community Product Manager service offering for social software vendors/providers. According to wikipedia Shared Services refers to the provision of a service by one part of an organization or group where that service had previously been...

per·spec·tive n. Subjective evaluation of relative significance; a point of view. Background In an earlier post, How to infuse Social Content 2.0 into your social software lifecycle, I reiterated a common theme I noticed in Gartner’s Magic Quadrant for Social Software. That theme...

Distinction between a Community Manager, Product Manager and a Community Product Manager Feedback First of all, thanks to all of those who shared their thoughts with me on my last post – Trial offer to test the Social Content 2.0 Circle of Life. In general, there were two common...

More on infusing community and product management for social software development. Read on and email me at steven@stevenmilstein.com if you want to participate in my free trial offer. Background I recently posted How to infuse Social Content 2.0 into your social software lifecycle where I...

This is about me taking a traditional role in software development and creating its counterpart on the customer side to improve communications between all stakeholders. This is where Product Manager meets Community Product Manager. Social Content 2.0: Content derived from the spontaneous,...