This is about me taking a traditional role in software development and creating its counterpart on the customer side to improve communications between all stakeholders. This is where Product Manager meets Community Product Manager. Social Content 2.0: Content derived from the spontaneous,...

Hint #1: The monkey was right. Look beyond what you see Are you trying to convince your friends, or, colleauges that they need to get into Twitter, Facebook, LinkedIn, blogs, wikis, instant messaging, etc. Worse yet, have you convinced your boss that these tools of social software are not...