Using social software to avoid building something that someone – other than me, thinks is awesome. Once you have the community, let them tell you how to improve your product by exposing your engineers to the cheers and jeers. This type of feedback is one of the greatest values of a...

My Idea’s Unhidden Agenda, also known as, Work-For-Attribution, and how I hope it will attract community members and contributors – the Who. Imagination: Albert Einstein said, “Imagination is more important than knowledge.” Leaders create things that didn’t exist...

There is no plan… well, maybe a little one. Background In my previous post, Connecting the dots – Part 1, I provided three sources of inspiration for this three part series. Taking inventory of my own dots While I may not share much in common with Steve Jobs – aside from a...

My outside your firewall, shared listening and engaging Community Product Manager service offering for social software vendors/providers. According to wikipedia Shared Services refers to the provision of a service by one part of an organization or group where that service had previously been...

per·spec·tive n. Subjective evaluation of relative significance; a point of view. Background In an earlier post, How to infuse Social Content 2.0 into your social software lifecycle, I reiterated a common theme I noticed in Gartner’s Magic Quadrant for Social Software. That theme...