Steven Milstein’s Blog Onboarding folks onto social software, 10 minutes at a time.

19Jan/100

Early social software adopters eager for extra homework

I never thought assigning homework would be so easy but, this is social software in elementary schools.

... a simple process: find leaders (the heretics who are doing things differently and making change), and then amplify their work, give them a platform, and help them find followers-and things get better. They always get better.

-- Tribes, Seth Godin

Who wants more homework?

Who wants more homework?

Background

Previously in There are no screw-ups, just Versions, I primed Sara's elementary school classmates on how to give their own Lunch & Learn. Since then, I prepared the initial wiki page content for their project assignments.

Wow, is this what it's like to teach?

While I have provided face-to-face training in the past and even hundreds of techies via e-learning (onilne realtime education), I have never experienced so much energy in a classroom. And what's even more amazing to witness is, it's not not bound to the 40 minute lunch-time session we share. Sara's classmates are contributing to their Cynapse site. While they help with homework and contribute fave songs, movies, books, etc., their blogs, wikis & threaded comments are the best. They're just playing around and naturally having fun!

Seth Godin was right - duhhh

It was that easy: "... amplify their work, give them a platform, and help them find followers-and things get better. They always get better." So I never handed out their project assignments. They volunteered and even complained that some had more features to cover than they did. Life is good - so far.

Make it fun

I've offered my help for any questions they have - provided the questions are posted on the site for others to benefit. I've also offered to help them - as best as I can, in creating video blogs (vlogs), recorded how-to interviews, presentations and recorded demos. These would all be "nice-to-haves". The only "need-to-have" is the updated wiki page deliverables - Cynapse's Best Practices Guide for Elementary School Students.

Beatles - i get by with a little help from my friends

Help your friends out by posting questions/comments on their assigned wiki pages - before their Lunch & Learn date and I'm sure they'll help you out with yours!

-- my $0.02 (CAD)

The first update after school was this Beatles song. Check back next week to see how they start delivering.

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5Jan/101

Kicking off social software in Sara’s elementary school

Emerging Early Adopters: With only 10 min demo, 11 & 12 year-olds pounce on social software in their elementary school.

Social media tools enable them to be connected, extend their outreach, and ensure that all members can have a voice within the tribe.

-- Seth Godin, Tribes Q&A

edu.cyn.in Mind Map

edu.

Given my previous post on Max, I was a bit delayed in getting edu.cyn.in - Cynpase 's cyn.in Software as a Service, launched. However, since my Update on pitching social software to Sara’s elementary school post, we did manage to sign-up 34 members - exactly half of which were parents. (This also helps support the grassroots approach to social software adoption.)

Site structure and Permissions

On one of the last days before school broke for the holidays, I was left with only ten minutes of demo time. So I decided to quickly peruse the site structure which has a Space for the elementary school and sub-Spaces for the Students and another for the teachers and parents. I explained to the students that parents & teachers can view, but not write, in their Student Space, so they need to be sure that whatever they post is appropriate. Furthermore, they can't even view what's in the teachers' & parents' Spaces. However, everyone can post (read/write) in the Home and their school Space. Basically, the students are allowed to write whatever their conscience allows for.

edu.cyn.in Statistics - General

edu.cyn.in Statistics - General

Status Logs

Having explained the Big Brother philosophy and with precious little time remaining, I gave them a quick tour on how to navigate the site & then showed them Cynapse's Status Logs. This is almost the equivalent of Twitter except:

  • there is no Following, so there's no need to Follow whoever is in fashion
  • the messages are threaded, which allows members to Comment on a specific Status message, as well as, Reply to those comments.

My only objective was to enable the kids to stay connected during their holiday break. Once back, I'd go into more detail about the different features and then get The Project - referred to back in my Update on pitching social software to Sara’s elementary school, underway.

edu.cyn.in Statistics - Contributors

edu.cyn.in Statistics - Contributors

Most Frequent Contributors (MFCs)

We're now at the end of the holiday break, and some of the kids are well beyond Status Logs. It's also interesting to note, that these early adopters - 11 and 12 year-old kids, are following the same patterns as their elders. Back in an earlier post - How to be a hero with stuff like Twitter, Facebook, blogs, delicious, wikis and more, under Step 4: Getting Viral, I refered to Rubicon Consulting & Online Communities and Their Impact on Business: Ignore at Your Peril, where they found 10% of the community members contribute 80% of the content. These Most Frequent Contributors (MFCs) are second to word of mouth when it comes to influencing others. Which is the basis for my grassroots approach to social software adoption.

edu.cyn.in Statistics - Commenters

edu.cyn.in Statistics - Commenters

Site Statistics

Out of the 34 signed-up members, 50% (17) are parents - none of whom, aside from myself, have contributed any content yet. Of the remaining 17 students, nine (9) have contributed. So with an introduction of less than a total of 60 minutes spread over two weeks, the student-MFC numbers (over 26%) better those in the above study of 10%. And that's over the holiday break!

What does this mean?

My guess, and hope, is that once school starts up again this week, and I start my usually Monday Lunch & Learn sessions the following week, that even more of the students will be contributing content. Once I layout the The Project Plan and dates, I'll have the students present their own Lunch & Learns about their adopted Features. As their knowledge increases, my guess is their adoption will increase with it. As the student adoption rate increases, my guesss is that the parents and teachers will follow shortly after.

Reflection

What kind of social software adoption rates have you experienced? Are they better/worse/in line with the MFC study?

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23Jun/092

The Start-Up Chronicles: Chapter 2. Who, Part 2

My Idea's Unhidden Agenda, also known as, Work-For-Attribution, and how I hope it will attract community members and contributors - the Who.

Imagination: Albert Einstein said, "Imagination is more important than knowledge." Leaders create things that didn't exist before. The do this by giving the tribe a vision of something that could happen, but hasn't (yet).

You can't manage without knowledge. You can't lead without imagination.

-- Tribes, Seth Godin

idea - who

idea - who

Trying to avoid my own Groundhog Day

As written in my Part 1, I needed to find a way build on my lessons learned and try my best to avoid repeating any errs of the past. But even more than needing a way to attract members to my new tribe, I needed to find a way to give them an environment where they could go beyond simple contributions. I needed to find a way for them to build their own opportunities, own quests and maybe even their own tribes.

The Unhidden Agenda

So a little while back, I came up with the following for my collaborators:

How to make this viral
I was also wondering how to make this a community project where we could create the engine and enable/empower other communities to use/build/extend it for purposes we haven't yet considered, or, may simply not be in our domain of expertise.  In other words, make it "viral".

This is what I've come up with so far
The core engine - to be defined later, is the center of our community.  If you've read Seth Godin's Tribes then you already know that every community needs a leader.  That would be me - Steven Milstein.  And while this is not a democracy, that certainly doesn't mean that I won't hear & listen to the members of this tribe.  Now that may sound harsh but, please hear me out - I'm not finished yet.

Since you're here reading this, then I'm going to guess that you like the idea, or, appeal of leading - maybe even a tribe of your own.  It may not be today, but someday in the foreseeable future.  If this is not the case, then I deeply encourage you to give this some thought.  Because what I'd like to see is each of us exploiting this opportunity to seed own tribes with this core engine.

Unhidden agendas
What I'd like is for each of us to create an entry here with our Unhidden Agenda.  Describe what it is you hope to gain by investing your time, energy, maybe money, in this venture?  (Don't tell what you can, or, cannot invest.) You have to be honest & you have to be passionate.  Once approved/agreed upon, this Agenda will then represent your social contract to this endeavor.  Break your Agenda, break your contract - you're out.

I'm not dead certain about this idea & am certainly open to your feedback.  But until then, I think this Unhidden Agenda Model will scale & encourage others to not only participate but contribute.  And if we truly believe in outside-in agile/scrum software development & we strive to maintain the integrity of the core engine then each of us should be able to fulfill our agenda.

For example
My (Steven's) Unhidden Agenda will elaborate on how I'd like to be the product manager/owner of some leading edge social software product. I'll go on to say how I want to use this endeavor to prove that I can not only be just that but, also have a touch of vision and more importantly, that I deliver.  I'd also like to boast about the community/communities I seeded and onboarded to social software.

I imagine [Retail IT Guy/Gal] 's entry will focus on their retail domain of expertise & how they would like to cultivate their own tribe.

For [Software Engineer Guy/Gal], I can see them seizing the opportunity to build the core engine in their own technical fashion and then sharing & expanding its APIs with the technical community of this growing social network.

Next steps
As I said earlier, this is not written in stone but I would like to find a way to make this more than three guys who live in Montreal.  If we're all somewhat comfortable with this approach, then here's what I see happening next:
1. Work & finalize on our agendas
2. Get to work on building a simple proof-of-concept
3. Start blogging about what we're doing here & post your Unhidden Agenda
4. Find & contribute to your related communities
5. Seek feedback from others & maybe ask a select few join us in our Community
6. Invite some of those to publicly blog their own Unhidden Agenda in the hopes of gaining admittance to this exclusive community - exclusivity matters. (If you believe Seth Godin.)

My back of the napkin "Work-For-Attribution Agreement"

While I originally sought a lawyer's opinion about the Idea's monetization possibilities, I was immediately told not to proceed without securing my copyright and ownership of "said" Idea. And that's when I had visions of Groundhog Day. To be very clear. I did not then, nor do I now, have any money. I did not then, nor do I now, have the time, nor the resources to expend on fantasies and illusions of gazillion dollar exit strategies. This is my Reality Check. (By the way, if you click on any of the links that lead to Amazon and actually buy the book, then I get something back - although I quite honestly don't even know that that is yet, through their Associates program.)

So as of today's date, this is the best I can offer:

Whatever work you contribute will be considered "work made for hire" and for whatever reason that may not hold up, then the agreement will be considered a "copyright assignment" from you to my company - Milstein & Associates Inc.

Sounds harsh, eh? But, it is what it is. I'll post this digital back of the napkin version in the Idea's community site so folks can sign up - at least in the digital sense.

Now in lieu of any payment, what I hope to do - subject to lawyer approval, is offer an Attribution for your contributions. Something like movie credits, or, if you open Adobe Reader, click on the Help, About, Credits button - for starters. Ideally, as stated in the Unhidden Agenda, I would have to provide a mechanism and venue for folks to discover and explore your contributions, maybe even for you to start your own tribe.

Up next - The Community Venue

My next post will be about the Idea's Community site and who would be its target audience.

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