Some of us folks in the social software field need to take a lesson from 11 year-olds & Steve Jobs.
Apple Specialists are at the heart of our reputation for extraordinary customer service. You love people. Have an encyclopedic knowledge of all things Apple. And can translate technology-speak into everyday language. You’re ready to not just serve up information, but also inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.
– Job posting for an Apple (Store) Specialist & the Steve Jobs philosphy of why a customer should care
In my previous post – Early social software adopters eager for extra homework, I bragged about how quickly and effortlessly Sara’s Grade 6 class not just adopted, but embraced their new social software site. But this week, was about The Project & actually working in their Deliverables – modifying Cynapse’s Best Practices Guide For Elementary School Students.
I don’t get “getting feedback on interim deliverables”
Mayby you can shorten the text to make it seem less,… daunting.
i don’t get it ????????????
What does surfacing and interim mean?
I guess it makes sense, but 1/4 of your day is a pretty long time – 3-4 hours’ worth!
What does fragmented mean?
What is RSS?
What’s 2.0 enterprises?
Kids usually don’t care about publishing!
What is tacit knowledge
what does infrastructure mean?
What is this adopting, exactly?
What’s facilitate and aggregate.
well what are we talking about?
— from Driving Adoption
Can you reply to their comments, like an Apple Store Specialist – translating technology-speak into everyday language 11 and 12 year-olds can understand?